Terms of service

Last updated: November 5, 2026

1. Who we are. This website and store (the "Site") are operated by kuprea, support@kuprea.com ("kuprea", "we", "us"). By visiting or buying from the Site you agree to these Terms and our Privacy, Refund and Shipping policies. If you do not agree, do not use the Site.

2. Eligibility. You must be at least 18, or have a parent or guardian's permission, to buy from the Site.

3. Products and descriptions. We try to describe and picture products accurately. Colors on screens can differ slightly. We may correct errors, change or discontinue products, and refuse or cancel an order, including orders with pricing errors, in which case we refund you in full.

4. Prices and payment. Prices are in U.S. dollars unless the Site shows otherwise and may change without notice. You authorize us to charge your chosen payment method for the order total, including shipping and applicable taxes. Payments are processed by Shopify Payments or the other providers shown at checkout.

5. Orders. An order is accepted when we send a shipping confirmation. We may limit quantities and may cancel suspected fraudulent orders.

6. Shipping, refunds. See our Shipping Policy and Refund Policy, which are part of these Terms.

7. Health and safety information. Content on the Site is for general information and is not veterinary advice. The halo won't bring sight back or treat an eye condition, and it won't stop every knock, so keep seeing your vet.

8. Intellectual property. All text, images, logos, designs and other content on the Site belong to kuprea or its licensors. You may not copy, reproduce, scrape or use them commercially without our written permission.

9. Acceptable use. You agree not to misuse the Site, attempt unauthorized access, upload malicious code, use bots or scrapers, or break any law while using it.

10. Reviews and messages. If you send us content (reviews, photos, messages), you give us a non-exclusive, free right to use and display it in connection with our business. You confirm you have the right to share it.

11. Third-party links and services. We are not responsible for third-party sites or services linked from the Site.

12. Disclaimer. The Site and products are provided "as is" and "as available" to the fullest extent allowed by law. We do not promise the Site will be uninterrupted or error-free. Nothing in these Terms limits rights you have under consumer law that cannot be waived.

13. Limitation of liability. To the fullest extent allowed by law, kuprea and its owners and affiliates are not liable for indirect, incidental, special or consequential damages, or lost profits, arising from your use of the Site or products. Our total liability for any claim is limited to the amount you paid for the order in question.

14. Indemnity. You agree to cover losses caused by your breach of these Terms or misuse of the Site, to the extent the law allows.

15. Governing law and disputes. These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules. Any dispute that cannot be settled by emailing support@kuprea.com first will be brought in the state or federal courts located in Wyoming, and you agree to their jurisdiction. If you are a consumer, any mandatory consumer-protection rights of the country where you live still apply.

16. Changes. We may update these Terms. The version published on the Site on the date of your order applies to that order.

17. Severability and entire agreement. If a part of these Terms is unenforceable, the rest stays in force. These Terms and the linked policies are the entire agreement between you and us about the Site.

18. Contact. kuprea, support@kuprea.com.